Customer Satisfaction Survey
Benefits
- build useful, comparable, performance metrics
- receive continuous feedback on your performance & your customers’ expectations
- take correct and relevant action steps to improve and/or rectify
- leverage customer satisfaction survey data to improve customer experience
Features
- collect feedback using an NPS (net promoter score) compatible survey in two easy steps (choose score, give open feedback)
- feedback given is added to customer data (individual customer’s timeline)
- survey results can be calculated using NPS or by averaging the score
Get customer satisfaction survey
Would you like to see a demo or take this add-on into use? Just fill in this form and we’ll get back to you.
