Deleting customers in bulk
Customer records in Custobar can be deleted by using the customer form.

This process, however, can be time consuming if large amount of customers need to be deleted, for example because of a mistake in import, database cleanup or any other reason.
To delete customers in bulk through the interface, you can follow the steps highlighted in this guide.

Please note: This action is permanent and might delete large amount of Customers at once. Please tread carefuly!
Another way is to use the API imports which allows users to modify multiple customers at once. The imported file should contain a unique identifier for a customer record as well as the field is_deleted
with value true
. This removes the customer from the Custobar index and makes it unavailable to the marketing planners.
Please note: A customer that has once been marked as deleted cannot be recovered by omitting the deleted flag or setting it explicitly false
.
Example:
To delete customers, create a file (.csv, .json or .tsv) which contains the unique identifier, here the external_id
and the field is_deleted
with value true

To import your data to Custobar, you can use the Custobar API. The example below uses curl
to upload the data.
Replace mycompany
with your company name as it is used in your company’s Custobar app.
More information is available here.
curl -X POST -u USER -H "Content-Type: application/json" \
--data-binary @customers_to_be_deleted.json \
https://COMPANY.custobar.com/api/customers/upload/
Once the import is finished, the customer records will be updated accordingly.
Should you have any questions or concerns, please contact support@custobar.com
Flow
User Guide
Main views
- Suomalainen Kirjakauppa knows their customer with the help of the right CDP
- Sales heat map
- Pin code for in-store interface
- In-store interface
- Cohort Analysis
- Customer page symbols
- Products view
- Events view
- Dashboard view
- Customer 360° view layout configuration
- Customers view
- Customer change history
- The new search blocks
- Sales view
Video tutorials
- Flow video tutorial
- Facebook Ads integration tutorial video
- Google Ads Customer Match integration tutorial video
- Email campaign video tutorial
- Email content editor video tutorial
- SMS campaign video tutorial
- Template designer video tutorial
Email campaigns
- Call to action email module
- Link an Unsubscribe page to a mailing list
- How to purchase email or SMS credits?
- UTM Tags
- Custom utm_source tags
- How to add coupon codes to your campaign
- Customer satisfaction survey
- Unsubscribe survey & report
- Email sender authentication
- IP address warmup
- Product recommendations
- Create your own template with the template designer
- How to use Custobar stickers on product images
- Creating and editing a template
- Audiences in Custobar
- Create a campaign for a fixed recipient
- Creating an email campaign action — Whole process
- Campaign statistics view
- A/B testing in Custobar
- Email campaign video tutorial
- Email content editor video tutorial
- Template designer video tutorial
Banner campaigns
- Audiences in Custobar
- Create a campaign for a fixed recipient
- Campaign statistics view
- Setting up banner campaigns
SMS campaigns
- How to purchase email or SMS credits?
- Audiences in Custobar
- Create a campaign for a fixed recipient
- Campaign statistics view
- Creating an SMS campaign action
- SMS campaign video tutorial
- Two-way SMS
External campaigns
- Facebook Ads integration tutorial video
- Facebook Ads Manager integration
- Google Ads Customer Match integration tutorial video
- Google Ads Customer Match integration
- Audiences in Custobar
- External campaign configuration for data extraction
- Create a campaign for a fixed recipient
- Creating an External Campaign Action
- Campaign statistics view
Push campaigns
- How to set up a push action
- Audiences in Custobar
- Create a campaign for a fixed recipient
- Campaign statistics view
Add-ons
- Facebook Ads Manager integration
- Google Ads Customer Match integration
- How to add coupon codes to your campaign
- Product recommendations
- How to use Custobar stickers on product images
Data integrations
Importing and updating data
- Data import file templates
- Setting up Custobar - Zapier integration
- Promoting customers
- How to send events from a website
- Deleting customers in bulk
- Adding, updating and removing customer's mailing lists
- Adding a new user to Custobar
- Updating data of multiple customers at once
Marketing and advertising integrations
- Facebook Ads integration tutorial video
- Facebook Ads Manager integration
- Google Ads Customer Match integration tutorial video
- Google Ads Customer Match integration