PlatformCustomer data platform

Measure satisfaction for the best results

Customer Satisfaction Survey

Easy and powerful tool for gathering customer feedback and building useful, comparable performance metrics: the Satisfaction Survey. The results can be compared and analysed over time across all of your various audiences.


  • build useful, comparable, performance metrics
  • receive continuous feedback on your performance & your customers’ expectations
  • take correct and relevant action steps to improve and/or rectify
  • leverage customer satisfaction survey data to improve customer experience


  • collect feedback using an NPS (net promoter score) compatible survey in two easy steps (choose score, give open feedback)
  • feedback given is added to customer data (individual customer’s timeline)
  • survey results can be calculated using NPS or by averaging the score
Iiro Antero

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